Privacy Policy

Welcome! This Privacy Policy is meant to help you understand how we collect, use, and safeguard your personal information. We respect your privacy and are committed to protecting your data at all times.

Unless otherwise defined in this policy, terms used here have the same meanings as in our Terms and Conditions.

This policy is effective as of Nov. 07, 2024.

To whom this policy applies
What data we collect
How we use your data
Data sharing
Data retention and deletion
Data security
Your privacy rights
Children's privacy
EU/EEA, UK, and Swiss residents
California residents
International data transfers
Business transactions
Changes
Contact us

1. To whom this policy applies

This policy applies to the processing of personal data from:

Website visitors: Those who visit websites owned or operated by us that link to this policy.
Customers: Those who create an account with us, who purchase our Services, or who otherwise interact with us in connection with our Services.

Please note that this policy does not apply to our customers or other third-party websites and services. Our customers are solely responsible for ensuring compliance with all applicable laws and regulations.

2. What data we collect

We may collect or ask to provide the following information:

Personal data: We may ask you to provide us with personal information that can be used to identify or contact you. This includes your name, username, email address, and password. For example, we may ask for this information when you create an account with us, contact us, or opt to receive communications from us.
Payment data: We may ask you to provide us your name, address, and other billing and financial information when you opt for one of our paid subscriptions or one-time purchase. The information you will need to submit depends on which payment method you choose.
Usage data: When you visit our websites or make use of our Services, we may gather usage information and store it in log files. The information may include Internet Protocol (IP) addresses, device or system information, and the referring page.
Analytics data: We may gather anonymized statistics about how our website is being used. For this, we use a privacy-friendly approach in which no tracking cookies are used. The data we collect is aggregated and cannot be used to personally identify you.
Cookie data: We use cookies which are necessary to provide you with our Services. For example, to authenticate you or to prevent fraudulent use of your account. You may instruct your browser to disable or remove these cookies. However, without these cookies, some parts of our Services may not function correctly.

Please note that while our websites do not set any marketing cookies on your browser, we do not have access to or control over the cookies set by any third-party websites that we may link to. We encourage you to review the privacy policies of any website you visit.

3. How we use your data

We only process personal information in a way that’s relevant for the purpose for which it was collected or authorized:

To enable you to access and use our Services.
To continuously operate and improve our Services.
To process and complete transactions, and send you related information, including purchase confirmations and invoices.
To send transactional messages, provide customer support, updates, security alerts, and account related messages.
To monitor and analyze overall trends, usage, and activities in connection with our Services. For example, to prevent abuse, to identify and fix errors, or to plan our server capacity.
To comply with legal obligations to investigate and prevent fraudulent transactions, unauthorized access, and other illegal activities.
To create, publish or send marketing emails, news or advertising material. For clarity, we do not collect email addresses or send marketing emails without your explicit consent.
To process your data for other purposes for which we obtain your consent.

For clarity, we never sell personal information to any third parties or advertisers. We have no interest in collecting personal information other than for the purposes described in this policy.

4. Data sharing

In order to provide our Services, we may share your personal information with service providers who help us run our business. Examples of service providers include hosting, payment, and error reporting services, and professional service providers such as auditors, lawyers, consultants, accountants and insurers.
These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or to comply with legal obligations.
We may also share your information with others in the following circumstances:

In the event of a merger, sale, change in control, or reorganization of all or part of our business.
When we are required to disclose personal information to respond to court orders and legal processes, or to exercise our legal rights or defend against legal claims.
Where we have a good-faith belief that sharing is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, or violations of our Terms and Conditions, or as required to comply with our legal obligations.
Other purposes for which we obtain your consent.

5. Data retention and deletion

We retain your information for as long as your account is active, or as needed to provide you our Services, comply with legal our obligations, resolve disputes, and enforce our agreements.
You can request to delete your account, and we will delete your personal information within 30 days of your request. However, please note that deletion by our third-party service providers may not be immediate and your information may persist in backup copies for a reasonable period of time.

6. Data security

We’re committed to protecting your personal information. For example, we encrypt all data with TLS when transmitted from our servers to your browser, and our database backups are encrypted and kept in an offsite location to aid in disaster recovery.
Please note that while we take all commercially reasonable measures to protect your data, no service is 100% secure. We cannot guarantee that unauthorized access, hacking, data loss, or a data breach will never occur.

7. Your privacy rights

We would like to make sure you are fully aware of all of your data protection rights. In certain circumstances, you have the following data protection rights:

The right to access, update or erase the information we have on you. Whenever made possible, you can access, update or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your personal information.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Finally, you have the right to complain to a Data Protection Authority. However, we would appreciate if you reach out to us first so that we can try to resolve your concern in a satisfactory manner.
Please contact us if you wish to exercise any of your data protection rights. We will respond to your request within 30 days.

8. Children's privacy

Our Services are not intended for, nor designed to attract, individuals under the age of 18. We do not knowingly collect personal information from any person under such age.
If you are under the age of 18, please do not provide any personal information to us, and do not use our Services.
Please contact us if you believe we might have any personal information from or about a person under such age.

9. EU/EEA, UK, and Swiss residents

If you are an individual from the EU/EEA, the UK or Switzerland, please note that our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it.
When we say "personal information" in this privacy policy it has the same meaning as "personal data" under your local data protection laws.
We only collect or disclose personal information from you where: (i) we have your consent to do so; (ii) the processing is in our legitimate interests and not overridden by your rights; (iii) in order to perform a contract with you; (iv) in order to fulfill our legal obligations; or (v) to protect your vital interests or those of another person.
Please note that in most cases, if you do not provide the requested information, we will not be able to provide the requested service to you.
Where we rely on your consent to process your personal information, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your personal information, you have the right to object.

10. California residents

We do not sell, rent, or share personal information with third parties as defined under the California Consumer Privacy Act of 2018 (California Civil Code Sec. 1798.100 et seq.), nor do we sell, rent, or share personal information with third parties for their direct marketing purposes as defined under California Civil Code Sec. 1798.83.

11. International data transfers

Your information, including personal information, may be transferred to computers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

12. Business transactions

We may assign or transfer this policy, as well as information covered by it, in the event of a merger, sale, change in control, or reorganization of all or part of our business.

13. Changes

If we make changes to this policy that we believe materially impact the privacy of your personal information, we will promptly provide notice of any such changes, as well as post the updated policy on this website noting the date of any changes.
We encourage you to review this policy from time to time to ensure you are aware of any changes.

14. Contact us

If you have any questions about this policy, feel free to contact us at thanwadesign@gmail.com.